We are happy to see patients on both a first opinion and a referral basis.

If a patient is referred to us, we will send a full copy of our notes and a referral report back to the referring vet.  Patients which are referred MUST go back to their original practice for unrelated conditions and treatments unless this would compromise safety or efficacy of a treatment – or a second procedure can be avoided – in which case we will obtain permission from the referring practice to treat these optimally.

To refer a patient, please email or phone us if urgent.

In an emergency, please contact us and then come straight down to the clinic. 

By contacting us, we can talk you through any first aid necessary, and can also alert the clinical staff of your impending arrival.

Out of Hours, you will be redirected to our emergency service.  There is an emergency line bypass on our phone system.

Emergencies will always be prioritized.